Blev hackat för ett tag sedan och har skickat dom typ 8 emails men fick bara svar på det senaste. Så nu undrar jag går det att ringa dom istället? Hittar inte något numer till account supporten.. Och det som är skumt är att dom skriver att saker inte stämmer vilket dom gör eftersom jag har allt ner skrivet...Känns som hackaren har ändrat något mer än password..
Email:
Greetings,
Due to incorrect and missing information, we require the following details to validate your account ownership:
- A fax, scan or digital image of nationally recognised photo ID, such as passport or drivers license (please do not include public transport cards, library cards etc, as these are unsuitable for our needs).
and
- The last 4 numbers of the credit card you are using on this account or a picture of the game card used, if you use those.
IMPORTANT: Also include your full Name, Address, Account Name and E-mail Address and send it via one of the following methods:
Webform:
http://eu.blizzard.com/support/webform.xml
E-Mail (in a recognised image format such as .jpg or .bmp):
Fax:
00 33 130 679 012 (With a Header Sheet marked for the attention of the Account Administration Team)
Post:
Blizzard Entertainment SAS
TSA 60 001
Service Administration des Comptes
78143 Vélizy Villacoublay Cedex
France
As soon as we have this information we will be able to progress the resolution of this matter for you.
Should you have other questions or concerns, feel free to contact us again, via our webform: http://eu.blizzard.com/support/webform.xml
If you wish to review our current Rules and Policies, they can be found at:
http://www.wow-europe.com/en/policy/
Regards,
XXXXXX
Account Administration Team
Blizzard Entertainment Europe
Please note: A Blizzard Employee will never request the password to your account or to your e-mail address.
-----Original Message-----
From: [email protected]
Sent: 17/08/2008 14:07:02
Subject: (EN) - Account Compromised
Account Name: ********
I can log onto my account currently:NO
Last Name: *******
First Name: ********
Update my Registered Email address to this Contact Email address:NO
Realm: The Sha'tar (EN/RP)
Principal Character: Dez
Last login date:2008/06/22
Description: Hi blizz..my account have been hacked for about 2 month now and the hacker still plays on it and i have emailed you alot of times but you dont even lock my account..soon i give up and take the things in my own way which i dont want to tell how i do that here. Since my original cd is lost i posted a gamecard code i have used on it instead. It feels like your not even reading my emails. ..So please answer atleast on this email.
CD Key: XXXX-XXXXXX-XXXXXX-XXXXXX-XXXX
Secret Answer: XXXXXXXX
